Terms & Conditions

Welcome to Charmure. By accessing or using this website, you agree to the following Terms and Conditions (“Agreement”). Please read them carefully before proceeding. If you do not agree with any part of this Agreement, please discontinue use of our site.

1. Use of the Website

Charmure grants you a limited, revocable, non-transferable license to access and use the site solely for personal shopping.
You may not:

  • Use the site for commercial purposes without written permission

  • Copy, reproduce, distribute, modify, or create derivative works from any part of the website

  • Attempt to reverse engineer, decompile, or extract source code

  • Use the site to harm, disrupt, or overload our systems

Charmure reserves the right to refuse service, cancel orders, restrict access, or close accounts at its sole discretion.

2. Your Account

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
You agree to:

  • Accept responsibility for all activities under your account

  • Notify us immediately if you suspect unauthorized access

Charmure is not liable for any loss or damage arising from your failure to protect your account information.

3. User Content: Reviews & Submissions

Any content you upload or submit—including reviews, questions, suggestions, or feedback—
will be treated as non-confidential and becomes the property of Charmure.

By submitting content, you grant Charmure a perpetual, royalty-free, worldwide license to use, reproduce, publish, adapt, and distribute such content in any form.

You represent that:

  • Your submissions do not infringe any copyright or intellectual property

  • Your content does not contain harmful, illegal, or offensive material

  • You do not impersonate others

Charmure reserves the right, but not the obligation, to remove any content.

4. Intellectual Property

All images, text, graphics, logos, designs, and site content are the property of Charmure or its licensors and are protected under international copyright laws.

You may not:

  • Copy or reuse content for commercial purposes

  • Use trademarks or branding without written approval

  • Mine data or use automated scripts/robots to extract information

Unauthorized use may result in legal action.

5. Product Information & Pricing

While we strive for accuracy, product descriptions, pricing, and availability may contain errors.
Charmure reserves the right to:

  • Correct inaccuracies

  • Cancel orders affected by such errors

  • Request additional verification before processing an order

Prices may vary depending on currency conversion rates.

6. Order Acceptance & Cancellation

Charmure may cancel or refuse an order due to:

  • Suspected fraud

  • Incorrect pricing

  • Limited availability

  • Customer misuse of the site

If your order is canceled, we will notify you promptly.

7. Limitation of Liability

Charmure provides the website and its services “as is” without warranties of any kind.
To the maximum extent permitted by law, Charmure is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss resulting from site interruptions, delays, or technical issues

  • Damages exceeding the amount you paid in the previous 30 days

You use this site at your own risk.

8. Third-Party Links

Charmure may include links to third-party websites.
We do not control or endorse these sites and are not responsible for their content or privacy practices.

9. Intellectual Property Complaints

If you believe your IP rights have been infringed, contact us

Include:

  • Description of the copyrighted work

  • URL of infringing content

  • Your contact information

  • A statement of good-faith belief

  • Your signature

10. Arbitration

Any dispute not resolved within 30 days will be submitted to Hong Kong International Arbitration Centre (HKIAC).
The arbitration decision will be final and binding.

11. Modifications to Terms

Charmure may update these Terms at any time. Your continued use of the site constitutes acceptance of the revised Terms.