Privacy Policy

This Privacy Policy explains how Charmure (“we,” “our,” or “us”) collects, uses, and protects your information when you visit charmure.com (the “Site”).
By accessing or using the Site, you agree to the terms described below.

If you do not agree with any part of this Privacy Policy, please discontinue use of the Site.

1. Information We Collect

We collect two types of data:

(1) Personal Information

Information that identifies you, such as:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details

  • Account registration information

You may provide this information when:

  • Creating an account

  • Making a purchase

  • Signing up for newsletters

  • Contacting customer service

  • Participating in promotions or surveys

Providing Personal Information is voluntary, but declining may limit your ability to use certain services.

(2) Non-Personal Information

Information that does not identify you personally, such as:

  • IP address

  • Browser type

  • Device information

  • Cookies

  • Pages viewed

  • General demographic data

This data helps us improve the function and performance of our website.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send service updates or transactional emails

  • Improve website performance and user experience

  • Personalize content and product recommendations

  • Notify you about policy updates

  • Prevent fraud and protect security

Non-personal data may be combined with personal data to enhance service quality, as permitted by law.

3. How We Share Information

We may share your information only under these conditions:

(1) Service Providers

With trusted partners who assist with:

  • Payment processing

  • Order fulfillment

  • Shipping

  • Data analytics

  • Email communications

These partners are not permitted to use your information outside of the services they provide to us.

(2) Legal Requirements

We may disclose data if required to comply with:

  • Law enforcement requests

  • Court orders

  • Legal processes

(3) Business Transfers

If Charmure undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We never sell your personal information to third-party marketers.

4. Children’s Privacy

We do not knowingly collect information from individuals under age 13.
If such data is discovered, it will be deleted promptly.

5. International Data Transfers

By using the Site, you acknowledge that your information may be transferred to and processed in countries outside your own jurisdiction, including the United States.

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Improve website functionality

  • Remember your preferences

  • Analyze traffic patterns

  • Enhance shopping experience

You may disable cookies through your browser settings, but some website features may not function properly.

7. Communication Preferences

You may unsubscribe from promotional emails at any time by clicking “unsubscribe” or contacting us.
Transactional emails (order updates, account notifications) cannot be opted out of.

8. Accessing or Updating Your Information

You may request to view, update, or correct your information by contacting our customer service team.

9. Security

We use industry-standard protections such as firewalls and encryption to safeguard your data.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. Policy Updates

We may revise this Privacy Policy occasionally.
Any changes will be posted with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via our Contact Us page.